Zoom / zoom.us
AI meeting assistant built into Zoom that automatically generates meeting summaries, action items, transcripts, and answers questions about meeting content.
Free plan
No
API access
No
Open source
No
Platforms
4
Zoom AI Companion is Zoom's AI assistant integrated directly into the Zoom meeting experience. For the many organisations already paying for Zoom for video conferencing, the inclusion of AI Companion at no additional cost makes it one of the most accessible AI meeting tools available.
The meeting summary feature is the most immediately useful capability. At the end of a Zoom meeting, AI Companion automatically generates a summary covering key discussion points, decisions made, and action items. This removes the need for a designated note-taker and ensures that people who were unable to attend have a quick reference to what was discussed.
The chat-with-meeting feature allows asking questions about a past meeting in natural language. If someone needs to verify what was decided about a specific topic in last week's call, they can ask the AI rather than scrubbing through recording or reading through a transcript.
Live meeting assistance allows asking questions during a meeting that AI Companion answers by searching past meeting transcripts and documents. This can quickly surface relevant information without interrupting the meeting flow.
The value proposition is clear for organisations already on paid Zoom plans: meaningful AI functionality at no extra cost. The limitation is that AI Companion is limited to the Zoom ecosystem — it cannot summarise meetings from Google Meet or Teams, and it does not provide the deeper workflow integrations and CRM connectivity that specialised tools like Fireflies.ai or Fathom offer.
Zoom AI Companion runs as speech-to-text software built around audio and text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, desktop, and ios.
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The capabilities that matter most for teams evaluating Zoom AI Companion.
Automatically generates meeting summaries with key discussion points, decisions, and action items after each call.
Ask natural language questions about past meeting content without scrubbing through recordings.
Provides real-time answers during meetings by searching past transcripts and connected documents.
Included at no additional cost for paid Zoom accounts (Pro, Business, Business+, Education, Enterprise). Not available on free Zoom accounts.
Model
Subscription
Starting price
Free
Free trial
No
Fireflies.ai provides deeper CRM integration and conversation intelligence. Fathom has a more generous free plan for individuals. Otter.ai is a strong alternative for non-Zoom meetings.
A side-by-side look at the closest alternative in this category.
Zoom AI Companion
Zoom
Fireflies.ai
Fireflies.ai
Key facts about model providers, platforms, and team support.
Platforms
Web, Desktop, iOS, Android
Deployment
SaaS
Integrations
Salesforce, HubSpot, Slack, Google Calendar, Microsoft Calendar
Team Collaboration
Yes
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
Zoom's enterprise security standards apply. SOC 2 Type II certified. GDPR compliant. Data not used to train AI models.
Zoom AI Companion data is not used to train AI models. Meeting content follows Zoom's standard enterprise data handling. Review Zoom's privacy policy for specifics.
Editorial Verdict
Zoom AI Companion is the best starting point for organisations on paid Zoom plans who want meeting AI without additional cost. Organisations needing CRM integration, conversation intelligence, or cross-platform meeting support should evaluate Fireflies.ai or Otter.ai.
Last verified July 24, 2026.
For organisations that standardise on Zoom and want basic meeting AI without additional cost, AI Companion is the obvious starting point before evaluating whether a more feature-rich specialist tool is needed.
Included at no additional cost for paid Zoom accounts (Pro, Business, Business+, Education, Enterprise). Not available on free Zoom accounts.
Free plan with limited transcription storage. Pro $18/user/month (unlimited transcription, 8K summarisation). Business $29/user/month. Enterprise custom pricing.
Zoom's enterprise security standards apply. SOC 2 Type II certified. GDPR compliant. Data not used to train AI models.
Business and Enterprise plans include admin controls, SSO, and data retention management. SOC 2 compliant.
Zoom AI Companion data is not used to train AI models. Meeting content follows Zoom's standard enterprise data handling. Review Zoom's privacy policy for specifics.
Review recording consent requirements in your jurisdiction. Inform meeting participants that transcription is active. Enterprise includes data processing agreements.
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