Otter.ai
Otter.ai / otter.ai
AI meeting assistant that automatically transcribes, summarises, and captures action items from meetings.
Pricing
$10/mo
Free plan
Yes
Category
Transcription AI
Platforms
4
Rating
4.5 (5200)
Free plan
Yes
API access
Yes
Open source
No
Platforms
4
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What is Otter.ai?
Otter.ai is the most widely used AI meeting assistant with 10M+ users for automatic transcription, summarisation, and action item extraction from Zoom, Teams, and Google Meet meetings. OtterPilot AI joins meetings automatically, takes notes, and sends summaries to participants. Otter AI Chat enables conversation with your meeting transcripts. Particularly popular with professionals and teams for productivity.
How Otter.ai works
Otter.ai runs as asr and nlp software built around audio and text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android, with API access for teams that want to embed it into their own products.
What makes it worth shortlisting
The capabilities that matter most for teams evaluating Otter.ai.
OtterPilot automatic meeting notes
Practical for professionals and teams wanting ai that automatically joins meetings, transcribes, and sends action items without manual note-taking. without extra setup.
AI meeting summarisation
Practical for professionals and teams wanting ai that automatically joins meetings, transcribes, and sends action items without manual note-taking. without extra setup.
Action item extraction
Practical for professionals and teams wanting ai that automatically joins meetings, transcribes, and sends action items without manual note-taking. without extra setup.
Otter AI Chat for transcript queries
Practical for professionals and teams wanting ai that automatically joins meetings, transcribes, and sends action items without manual note-taking. without extra setup.
10M+ user base
Practical for professionals and teams wanting ai that automatically joins meetings, transcribes, and sends action items without manual note-taking. without extra setup.
Zoom, Teams, Google Meet integration
Practical for professionals and teams wanting ai that automatically joins meetings, transcribes, and sends action items without manual note-taking. without extra setup.
Best use cases
Who should use it
Pros
- Most widely used AI meeting assistant (10M+ users)
- OtterPilot joins and notes automatically
- Otter AI Chat enables NL transcript queries
- Generous free plan
- All major video platform integrations
Cons
- Free plan 300-min limit
- Transcription accuracy can drop with accents
- Privacy concerns about AI joining meetings
- Less powerful than Gong for sales calls
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Is it worth the price?
Free (300 min/month); Pro from $10/month; Business from $20/user/month; Enterprise custom
Model
Freemium
Starting price
$10/mo
Free trial
No
Tools like Otter.ai
Fireflies.ai (similar feature set)|Fathom (free for Zoom)|Grain (highlights and clips)|Gong (revenue intelligence + calls)|Tactiq (live meeting captions)
Otter.ai vs Whisper AI
A side-by-side look at the closest alternative in this category.
Otter.ai
Otter.ai
Whisper AI
OpenAI
Free (300 min/month); Pro from $10/month; Business from $20/user/month; Enterprise custom
API from $0.006/minute via OpenAI API; open-source free to self-host; many third-party implementations
Professionals and teams wanting AI that automatically joins meetings, transcribes, and sends action items without manual note-taking.
Developers, researchers, and businesses wanting accurate speech-to-text that can be self-hosted or used via API.
GDPR DPA; CCPA compliant; FERPA for education; data not sold
API: data used per OpenAI policy; self-hosted: full data control; GDPR DPA for API
- Most widely used AI meeting assistant (10M+ users)
- OtterPilot joins and notes automatically
- Otter AI Chat enables NL transcript queries
- Generous free plan
- All major video platform integrations
- Open-source with full data control option
- Near-human accuracy in most conditions
- 99 languages
- $0.006/min very affordable via API
- Foundation of most AI transcription services
- Free plan 300-min limit
- Transcription accuracy can drop with accents
- Privacy concerns about AI joining meetings
- Less powerful than Gong for sales calls
- Slower than real-time without GPU
- Speaker diarization requires extra steps
- Privacy concerns with OpenAI API usage
- No native real-time streaming
Technical & deployment info
Key facts about model providers, platforms, and team support.
Model Provider
Proprietary + OpenAI
Models
Otter AI, GPT-4
Platforms
Web, iOS, Android, Chrome extension
Deployment
Cloud
Integrations
Zoom, Microsoft Teams, Google Meet, Salesforce, HubSpot, Slack, Google Calendar
Team Collaboration
Yes
Launch Year
2016
Security & privacy
Compliance signals and data-handling notes as reported by the vendor.
GDPR DPA; CCPA compliant; FERPA for education; data not sold
What users are saying
Verified reviews from signed-in users, stored in the backend and averaged into this tool's rating.
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Common questions about Otter.ai
Editorial Verdict
Should you use Otter.ai?
Otter.ai is the best AI meeting assistant for productivity — OtterPilot's automatic meeting attendance, real-time transcription, and AI chat across transcripts save professionals hours every week.
Last verified July 1, 2025.