New Relic AI
New Relic / newrelic.com
AI-powered observability platform providing full-stack monitoring with a generous free tier, AI-assisted incident investigation, and NRQL query generation for engineering teams of all sizes.
Pricing
Free
Free plan
Yes
Category
Developer Tools
Platforms
2
Free plan
Yes
API access
Yes
Open source
No
Platforms
2
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What is New Relic AI?
New Relic is an enterprise observability platform competing with Datadog and Dynatrace, known for consumption-based pricing and a 100GB/month free tier. New Relic AI (Bits AI) is the generative AI assistant that helps engineers investigate incidents through natural language queries across metrics, logs, and traces. NRQL AI translates natural language descriptions into New Relic query language without requiring engineers to learn query syntax. Watchdog provides automatic ML anomaly detection surfacing unusual patterns across the monitored environment. The 100GB free tier significantly differentiates New Relic from per-host pricing competitors — meaningful for startups and small teams monitoring real production.
How New Relic AI works
New Relic AI runs as ml platform software built around data and text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web and api, with API access for teams that want to embed it into their own products.
Watch New Relic AI in action
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What makes it worth shortlisting
The capabilities that matter most for teams evaluating New Relic AI.
Bits AI
Generative AI investigation assistant answering natural language questions about infrastructure and application data — accelerating incident context gathering during investigations.
Watchdog AI
Automatically detects anomalous patterns in metrics, logs, and traces — alerting on significant deviations from learned baselines without manual threshold configuration for every metric.
NRQL AI generation
Translates natural language analysis descriptions into NRQL queries for execution — democratising deep telemetry analysis beyond engineers who have mastered the query language.
Best use cases
Who should use it
Pros
- 100GB/month free tier is the most generous in enterprise observability — genuinely accessible for startups
- Consumption-based pricing scales with data volume rather than host count — predictable for growing teams
- Bits AI conversational investigation reduces incident context-gathering time
- NRQL AI query generation democratises telemetry analysis beyond query-language-expert engineers
Cons
- Less strong AI root cause automation than Dynatrace's Davis AI for complex microservices environments
- Pricing model complexity after moving to consumption-based — review total cost carefully at scale
- Competing with well-resourced Datadog and Dynatrace in a market requiring ongoing AI investment
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Is it worth the price?
Free plan with 100GB data/month. Standard $0.25/GB thereafter. Enterprise custom. Publicly traded (NEWR).
Model
Freemium
Starting price
Free
Free trial
No
Tools like New Relic AI
Datadog (covered) provides broader ecosystem. Dynatrace (covered) provides stronger AI root cause automation. Prometheus+Grafana provides open source alternative. Honeycomb provides distributed tracing with strong querying.
New Relic AI vs Hugging Face
A side-by-side look at the closest alternative in this category.
New Relic AI
New Relic
Hugging Face
Hugging Face
Free plan with 100GB data/month. Standard $0.25/GB thereafter. Enterprise custom. Publicly traded (NEWR).
Free for most models and Spaces. Pro $9/month for private models, priority inference, and ZeroGPU. Enterprise Hub from $20/user/month for team collaboration and security.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Enterprise data handling agreements.
Enterprise Hub includes SSO, access controls, audit logs, and private infrastructure. SOC 2 compliant.
Telemetry data (metrics, logs, traces) processed on New Relic's infrastructure. 100GB free tier data processed under New Relic's standard privacy policy.
Public models and datasets are openly accessible. Enterprise Hub provides private model storage with data handling agreements. Review individual model licences before commercial deployment.
- 100GB/month free tier is the most generous in enterprise observability — genuinely accessible for startups
- Consumption-based pricing scales with data volume rather than host count — predictable for growing teams
- Bits AI conversational investigation reduces incident context-gathering time
- NRQL AI query generation democratises telemetry analysis beyond query-language-expert engineers
- De facto standard hub for open source AI models with 500,000+ available
- Transformers library provides consistent API for diverse model families
- Spaces enable easy demo deployment without web infrastructure
- Free for public models and strong community support
- Less strong AI root cause automation than Dynatrace's Davis AI for complex microservices environments
- Pricing model complexity after moving to consumption-based — review total cost carefully at scale
- Competing with well-resourced Datadog and Dynatrace in a market requiring ongoing AI investment
- Technical platform primarily for developers and researchers
- Inference API quality varies for very large or complex models
- Navigation complexity increases with scale of the platform
Technical & deployment info
Key facts about model providers, platforms, and team support.
Model Provider
OpenAI, New Relic
Platforms
Web, API
Deployment
SaaS
Integrations
AWS, Azure, GCP, Kubernetes, Slack, PagerDuty, 500+ integrations, API
Team Collaboration
Yes
Launch Year
2022
Security & privacy
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Enterprise data handling agreements.
Telemetry data (metrics, logs, traces) processed on New Relic's infrastructure. 100GB free tier data processed under New Relic's standard privacy policy.
What users are saying
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Common questions about New Relic AI
Editorial Verdict
Should you use New Relic AI?
New Relic is the best AI observability platform for engineering teams wanting full-stack monitoring with a generous free tier, AI-assisted investigation, and consumption-based pricing scaling with data not host count.
Last verified July 24, 2026.