Guru AI
Guru / getguru.com
AI enterprise knowledge management platform that captures, verifies, and surfaces company knowledge to employees in the tools they already use, reducing time spent searching for information.
Pricing
$15/mo
Free plan
Yes
Category
Productivity
Platforms
4
Rating
4.5 (6000)
Free plan
Yes
API access
No
Open source
No
Platforms
4
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What is Guru AI?
Guru is an enterprise knowledge management platform with AI capabilities for capturing, organising, and surfacing company knowledge to employees through browser extensions, Slack bots, and native integrations with the tools employees already use. The core problem Guru addresses is organisational knowledge loss — expertise trapped in individuals' heads, Slack messages, and email threads rather than in findable, verifiable knowledge articles.
The knowledge base is built around Cards — structured knowledge articles with owners, verification dates, and AI-assisted writing. Unlike wikis that go stale unnoticed, Guru has an explicit verification system where knowledge owners are periodically prompted to confirm that a Card's content is still accurate, maintaining knowledge quality over time.
The browser extension delivers knowledge to employees within any web application they are using — if an employee is in Salesforce working a deal and triggers Guru, it surfaces relevant Cards about the product, pricing, or customer without leaving Salesforce. This in-context delivery is more valuable than a separate knowledge search interface.
Guru AI adds generative AI to assist with knowledge creation — drafting Card content from existing documents, suggesting related Cards when creating new content, and synthesising answers from multiple Cards when employees ask questions.
At $15/user/month for Starter, Guru is accessible for growing teams and is used by companies including WeWork, Slack, and Shopify for internal knowledge management.
How Guru AI works
Guru AI runs as llm assistant software built around text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, chrome extension, and slack.
What makes it worth shortlisting
The capabilities that matter most for teams evaluating Guru AI.
Card verification
Knowledge articles have owners who are periodically prompted to confirm accuracy, maintaining knowledge freshness unlike wikis that go stale silently.
Browser extension delivery
Chrome extension surfaces relevant knowledge Cards within any web application employees are using — in Salesforce, Zendesk, or any website — without leaving the application.
AI answer synthesis
Reads multiple relevant knowledge Cards and synthesises a direct answer to employee questions rather than presenting a list of articles.
Best use cases
Who should use it
Pros
- Verification system maintains knowledge quality over time unlike wikis that silently go stale
- Browser extension surfaces knowledge in context of the tool the employee is already using
- AI answer synthesis provides direct answers from the knowledge base rather than returning a list of articles
- Free plan up to 3 users for meaningful team evaluation
Cons
- Starter at $15/user/month is significant for large teams
- Knowledge capture requires cultural adoption — tools don't solve the knowledge management behaviour problem
- Less powerful for structured database-style knowledge than Notion or Confluence
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Is it worth the price?
Free plan up to 3 users. Starter $15/user/month. Builder $20/user/month. Enterprise custom.
Model
Freemium
Starting price
$15/mo
Free trial
No
Tools like Guru AI
Notion AI is more flexible but less structured for knowledge management governance. Confluence is the traditional enterprise wiki standard. Glean provides broader enterprise search across all company systems. Stack Overflow for Teams focuses on technical Q&A knowledge.
Guru AI vs Notion AI
A side-by-side look at the closest alternative in this category.
Guru AI
Guru
Notion AI
Notion Labs
Free plan up to 3 users. Starter $15/user/month. Builder $20/user/month. Enterprise custom.
AI features bundled with Notion Business plan at $20/user/month. Free and Plus plans include only a limited trial of AI features. Enterprise pricing available.
SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.
Business plan includes SSO, SCIM provisioning, and advanced security. AI providers bound by data processing agreements.
Review Guru's data handling policy. Knowledge base content and employee usage data processed on Guru's infrastructure.
Notion states it does not train on workspace data, with contractual restrictions for AI subprocessors. Review data handling policy before storing sensitive information.
- Verification system maintains knowledge quality over time unlike wikis that silently go stale
- Browser extension surfaces knowledge in context of the tool the employee is already using
- AI answer synthesis provides direct answers from the knowledge base rather than returning a list of articles
- Free plan up to 3 users for meaningful team evaluation
- Zero switching cost for existing Notion users
- Q&A across workspace is genuinely useful for large knowledge bases
- Writing assistance works in context without copy-pasting
- AI Agents in Notion 3.0 handle multi-step workspace tasks
- Starter at $15/user/month is significant for large teams
- Knowledge capture requires cultural adoption — tools don't solve the knowledge management behaviour problem
- Less powerful for structured database-style knowledge than Notion or Confluence
- Full AI requires Business plan at $20/user/month
- Not worth setting up Notion just for the AI features
- Mobile AI editing experience is poor
- Large database performance can be slow with AI features
Technical & deployment info
Key facts about model providers, platforms, and team support.
Model Provider
OpenAI, Guru
Platforms
Web, Chrome extension, Slack, Teams
Deployment
SaaS
Integrations
Salesforce, HubSpot, Zendesk, Slack, Teams, Notion, Confluence, API
Team Collaboration
Yes
Launch Year
2020
Security & privacy
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.
Review Guru's data handling policy. Knowledge base content and employee usage data processed on Guru's infrastructure.
What users are saying
Verified reviews from signed-in users, stored in the backend and averaged into this tool's rating.
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Common questions about Guru AI
Editorial Verdict
Should you use Guru AI?
Guru is the best AI enterprise knowledge management platform for customer support, sales, and operations teams who need knowledge surfaced in context within their existing tools rather than in a separate wiki.
Last verified July 24, 2026.