Duck Creek Technologies / duckcreek.com
AI-powered insurance SaaS platform providing policy administration, billing, claims management, and AI-enhanced operations for property and casualty insurers.
Pricing
Free
Free plan
No
Category
Developer Tools
Platforms
4
Free plan
No
API access
No
Open source
No
Platforms
4
Duck Creek Technologies provides cloud-native insurance SaaS — policy administration, billing, claims management, and distribution management — specifically for property and casualty (P&C) insurance carriers. Duck Creek's cloud-first architecture delivered as SaaS is the primary competitive advantage over legacy on-premise insurance systems that require costly upgrades. Duck Creek's Active AI is the AI layer across the platform — AI-powered underwriting assistance providing data enrichment and risk scoring at policy inception, AI claims triage routing claims to the appropriate workflow based on complexity, AI fraud detection identifying suspicious claim patterns, AI billing optimisation optimising payment plan offers, and AI chatbots for policyholder self-service. Duck Creek Content is the managed content library for insurance product definitions — enabling carriers to configure new insurance products using standardised content rather than custom development. Ecosystems of pre-built Duck Creek integration partners provide seamless connectivity to third-party data sources, payment processors, and service providers. With customers including major P&C carriers across North America and international markets, Duck Creek validates as the leading cloud-native insurance platform.
Duck Creek AI runs as ml platform software built around data and text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
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The capabilities that matter most for teams evaluating Duck Creek AI.
AI embedded across policy administration, claims, billing, and underwriting — automating routine insurance operations and identifying fraud patterns without separate AI tool integration.
Cloud-native P&C policy management with continuous SaaS updates — replacing legacy on-premise systems that require costly periodic upgrades.
300+ pre-built integrations to insurance data providers, payment processors, and service partners — accelerating implementation without custom integration development for each data source.
Enterprise licensing. No public pricing. Annual contracts. Private company (Vista Equity). Demo available.
Model
Enterprise
Starting price
Free
Free trial
Yes
Guidewire (rank 756) is the primary direct competitor for P&C insurance platforms. Majesco provides cloud insurance platform. Insurity provides P&C insurance SaaS. Shift Technology provides AI for insurance fraud and claims.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Duck Creek
Platforms
Web, iOS, Android, API
Deployment
SaaS
Integrations
Payment processors, Vehicle data, Property data, Third-party data, API
Team Collaboration
Yes
Launch Year
2022
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. Insurance regulatory compliance. Enterprise data handling agreements.
Policyholder and claims data processed on Duck Creek cloud under insurance data privacy and regulatory standards.
Editorial Verdict
Duck Creek is the leading cloud-native AI insurance platform for P&C carriers wanting modern policy administration, AI claims triage, and fraud detection as SaaS rather than legacy on-premise systems.
Last verified July 24, 2026.
Enterprise licensing. No public pricing. Annual contracts. Private company (Vista Equity). Demo available.
Enterprise licensing. No public pricing. Annual contracts. Publicly traded (GWRE). Demo available.
SOC 2 Type II. ISO 27001. GDPR compliant. Insurance regulatory compliance. Enterprise data handling agreements.
SOC 2 Type II. ISO 27001. GDPR compliant. Insurance regulatory compliance. Enterprise data handling agreements.
Policyholder and claims data processed on Duck Creek cloud under insurance data privacy and regulatory standards.
Policyholder, claims, and insurance operations data processed on Guidewire cloud or customer on-premise infrastructure.
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