Datto AI
Datto / datto.com
AI-powered backup, disaster recovery, and business continuity platform for managed service providers providing AI-enhanced backup verification, ransomware detection, and rapid recovery.
Pricing
Free
Free plan
No
Category
Developer Tools
Platforms
4
Free plan
No
API access
No
Open source
No
Platforms
4
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What is Datto AI?
Datto is a backup and business continuity platform purpose-built for managed service providers (MSPs) — providing backup, disaster recovery, and business continuity solutions that MSPs sell and manage on behalf of their small and medium business clients. Datto SIRIS is the flagship product — a business continuity and disaster recovery (BCDR) device combining local backup (on the Datto appliance) with cloud replication for off-site protection. Datto ALTO is a smaller cloud-first BCDR for smaller client environments. AI-powered ransomware detection identifies encrypted file patterns and backup anomalies that indicate ransomware activity — alerting MSPs before the backup itself becomes compromised. Screenshot Verification uses AI to verify backup integrity by booting backups and taking screenshots — confirming backups are actually recoverable rather than just completed. Verified backup recoverability is critical because many backup failures are discovered only during actual recovery attempts. Instant Recovery enables spinning up a protected workload from the Datto appliance in minutes when the primary system fails — providing near-zero RTO for critical business systems. Cloud continuity extends backup to SaaS applications — backing up Microsoft 365 and Google Workspace data alongside server and endpoint backups. With Kaseya acquisition in 2022, Datto is being integrated into Kaseya's broader IT management portfolio.
How Datto AI works
Datto AI runs as ml platform software built around data and image workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
Watch Datto AI in action
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What makes it worth shortlisting
The capabilities that matter most for teams evaluating Datto AI.
AI Ransomware Detection
Identifies encrypted file patterns and backup anomalies indicating ransomware activity — alerting MSPs before backup integrity is compromised by encrypting malware.
Screenshot Verification
AI verifying backup recoverability by booting backups and capturing screenshots — confirming backups work before disaster strikes rather than discovering failures during recovery.
Instant Recovery
Near-zero RTO failover spinning up protected workloads directly from the Datto appliance — enabling critical system recovery in minutes without waiting for full hardware procurement.
Best use cases
Who should use it
Pros
- Widely adopted MSP backup platform with ransomware detection and Screenshot Verification AI
- Screenshot Verification confirms backup recoverability before a disaster strikes — validating backups are actually usable
- Instant Recovery enables near-zero RTO for critical client systems without full server procurement
- Kaseya acquisition provides integration potential with broader IT management portfolio
Cons
- Kaseya acquisition in 2022 — evaluate integration with Kaseya platform and product investment continuity
- Per-protected-device pricing accumulates for MSPs with many client endpoints
- Competing with Acronis, Veeam, and Barracuda for MSP backup and DR market
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Is it worth the price?
Annual subscription. Per-protected-device pricing. Owned by Kaseya (acquired 2022). Demo available.
Model
Subscription
Starting price
Free
Free trial
Yes
Tools like Datto AI
Acronis provides competing backup and cyber protection for MSPs. Veeam provides enterprise backup and recovery. Barracuda provides backup for MSPs. Axcient provides business continuity for MSPs.
Datto AI vs NinjaOne AI
A side-by-side look at the closest alternative in this category.
Datto AI
Datto
NinjaOne AI
NinjaOne
Annual subscription. Per-protected-device pricing. Owned by Kaseya (acquired 2022). Demo available.
Annual subscription. Per-endpoint pricing. Private company (well-funded). Demo available.
SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.
SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.
Backup data processed on Datto's cloud infrastructure and local Datto appliances. Backup data encrypted at rest and in transit.
Endpoint telemetry, patch status, and IT management data processed on NinjaOne cloud. Remote access sessions are encrypted end-to-end.
- Widely adopted MSP backup platform with ransomware detection and Screenshot Verification AI
- Screenshot Verification confirms backup recoverability before a disaster strikes — validating backups are actually usable
- Instant Recovery enables near-zero RTO for critical client systems without full server procurement
- Kaseya acquisition provides integration potential with broader IT management portfolio
- Thousands of MSPs managing millions of endpoints validate NinjaOne as a widely adopted IT management platform
- AI anomaly detection identifies unusual endpoint behaviour before IT incidents escalate
- Unified platform combining RMM, backup, and ticketing reduces MSP tool sprawl and management complexity
- 4.7 rating validates strong MSP and IT team satisfaction with platform usability and reliability
- Kaseya acquisition in 2022 — evaluate integration with Kaseya platform and product investment continuity
- Per-protected-device pricing accumulates for MSPs with many client endpoints
- Competing with Acronis, Veeam, and Barracuda for MSP backup and DR market
- Per-endpoint pricing accumulates at scale for MSPs managing very large endpoint populations
- Private company — evaluate product investment trajectory
- Competing with ConnectWise Automate, Datto RMM, and Syncro for MSP IT management market
Technical & deployment info
Key facts about model providers, platforms, and team support.
Model Provider
Datto
Platforms
Web, iOS, Android, Hardware appliance
Deployment
SaaS, Hardware
Integrations
Microsoft 365, Google Workspace, Windows, Mac, VMware, Hyper-V, API
Team Collaboration
No
Launch Year
2022
Security & privacy
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.
Backup data processed on Datto's cloud infrastructure and local Datto appliances. Backup data encrypted at rest and in transit.
What users are saying
Verified reviews from signed-in users, stored in the backend and averaged into this tool's rating.
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Common questions about Datto AI
Editorial Verdict
Should you use Datto AI?
Datto is a leading AI backup and business continuity platform for MSPs wanting ransomware detection, Screenshot Verification of backup integrity, and instant disaster recovery for SMB clients.
Last verified July 24, 2026.