Cedar / cedar.com
AI-powered healthcare patient financial experience platform providing intelligent billing, payment facilitation, and financial assistance navigation to reduce patient confusion and improve healthcare payment collection.
Pricing
Free
Free plan
No
Category
Developer Tools
Platforms
3
Free plan
No
API access
No
Open source
No
Platforms
3
Cedar is a patient financial experience platform addressing one of healthcare's most problematic interactions — billing and payment. Cedar AI provides intelligent billing communications, payment plan personalisation, and financial assistance navigation that improves patient understanding, reduces billing confusion, and increases healthcare system collection rates. AI-personalised billing communications adapt the billing outreach approach to each patient's payment behaviour, financial situation, and communication preferences — sending appropriate messages at optimal times through preferred channels. Payment Flexibility enables personalised payment plan offers based on the patient's financial situation — AI assessing each patient's ability to pay and offering appropriate plan lengths and amounts. Financial Assistance Navigation AI helps patients identify and apply for charity care, Medicaid, and financial assistance programmes they may qualify for — reducing the administrative burden that causes many eligible patients not to apply. For health systems, Cedar improves collection rates while improving patient satisfaction scores — creating a win-win that traditional billing approaches miss by treating billing as a purely administrative function. Customers include Mount Sinai, Highmark Health, and NorthShore.
Cedar AI runs as ml platform software built around text and data workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
The capabilities that matter most for teams evaluating Cedar AI.
Adapts billing communication timing, channel, and message based on patient payment behaviour — improving payment likelihood versus uniform billing approaches.
AI-personalised payment plan offers based on each patient's financial situation — offering appropriate lengths and amounts that match individual ability to pay.
Helps patients identify and apply for charity care and assistance programmes they qualify for — reducing the administrative burden that prevents many eligible patients from receiving financial help.
Enterprise licensing to health systems and hospitals. No public pricing. Annual contracts. Demo available.
Model
Enterprise
Starting price
Free
Free trial
No
Waystar provides revenue cycle management. Experian Health provides patient access and eligibility. R1 RCM provides revenue cycle services. Nthrive provides revenue cycle management. Change Healthcare provides billing infrastructure.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Cedar
Platforms
Web, iOS, Android
Deployment
SaaS
Integrations
Epic, Cerner, Meditech, Oracle Health, API
Team Collaboration
No
Launch Year
2022
Compliance signals and data-handling notes as reported by the vendor.
HIPAA compliant. SOC 2 Type II. ISO 27001. Enterprise data handling agreements.
Patient financial and billing data processed under HIPAA with healthcare privacy protections. Review data handling for patient financial information used in AI personalisation.
Editorial Verdict
Cedar is the best AI patient financial experience platform for health systems wanting personalised billing communications, AI payment plans, and financial assistance navigation that improves both collection and patient satisfaction.
Last verified July 24, 2026.
Enterprise licensing to health systems and hospitals. No public pricing. Annual contracts. Demo available.
Enterprise licensing. No public pricing. Long-term contracts. Oracle subsidiary (acquired Cerner 2022). Demo available.
HIPAA compliant. SOC 2 Type II. ISO 27001. Enterprise data handling agreements.
SOC 2 Type II. HIPAA compliant. HITRUST. FedRAMP authorised. HL7 and FHIR interoperability.
Patient financial and billing data processed under HIPAA with healthcare privacy protections. Review data handling for patient financial information used in AI personalisation.
Clinical patient data processed under HIPAA in Oracle Health cloud or on-premise. FedRAMP authorisation for VA and US government health system deployments.
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