Atlassian / atlassian.com
AI layer built into Jira, Confluence, Jira Service Management, and other Atlassian products providing natural language search, content generation, and issue summarisation.
Free plan
No
API access
No
Open source
No
Platforms
3
Atlassian Intelligence is the AI capability embedded throughout Atlassian's suite of products — Jira Software, Confluence, Jira Service Management, Bitbucket, and others — used by millions of software developers and IT teams worldwide. For organisations already paying for Atlassian's Cloud products, Intelligence is included at no additional cost, making it one of the most accessible AI integrations in the enterprise software market.
In Jira, AI features include natural language issue search (asking 'show me all open bugs assigned to the mobile team this sprint' instead of constructing a JQL query), issue summarisation for long comment threads, and AI-generated descriptions when creating new issues. For teams drowning in hundreds of Jira tickets, the summarisation and search capabilities reduce the time spent navigating the backlog.
In Confluence, the AI writing assistant drafts pages, summarises long documents, and answers questions about workspace content. 'What decisions were made about the API design?' searches across Confluence pages and returns a sourced answer rather than a list of links to search through manually.
Jira Service Management's AI features route incoming support tickets automatically, suggest responses based on similar resolved tickets, and generate summaries for long incident timelines. For IT teams managing high-volume service desks, automated routing and suggested responses reduce resolution time.
Atlassian Intelligence runs as writing assistant software built around text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
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The capabilities that matter most for teams evaluating Atlassian Intelligence.
Ask questions about your Jira backlog in plain English rather than constructing JQL queries.
Condenses long comment threads on Jira issues into a brief current status overview.
Searches across Confluence pages and answers questions with citations, replacing manual document search.
Atlassian Intelligence is included in Jira Software, Confluence, and other Atlassian products at no additional cost for Standard and above plans. Jira Software Standard starts at $8.15/user/month. Cloud plans only.
Model
Subscription
Starting price
Free
Free trial
No
Linear AI is purpose-built for engineering teams with a superior user experience. Notion AI suits document-centric teams. Monday.com AI is better for non-engineering visual project management. GitHub Copilot handles the coding side of developer workflows.
A side-by-side look at the closest alternative in this category.
Atlassian Intelligence
Atlassian
Warp
Warp
Key facts about model providers, platforms, and team support.
Model Provider
OpenAI, Anthropic, Atlassian
Platforms
Web, iOS, Android
Deployment
SaaS
Integrations
Atlassian ecosystem (Jira, Confluence, Bitbucket, etc.), Slack, GitHub, API
Team Collaboration
Yes
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
Atlassian Trust Center compliance: SOC 2 Type II, ISO 27001, GDPR, HIPAA. Customer data not used to train AI models. Enterprise includes data handling agreements.
Atlassian Intelligence processes Jira and Confluence content through AI providers. Customer data is not used to train AI models. Review Atlassian's AI data handling documentation for specifics.
Editorial Verdict
Atlassian Intelligence is the most practical AI choice for organisations already invested in Jira and Confluence. For organisations not on Atlassian, Linear AI and Notion AI provide comparable features in different ecosystems.
Last verified July 24, 2026.
Roving access across the entire Atlassian suite within a single subscription makes Intelligence a practical low-friction AI addition for organisations already committed to the Atlassian ecosystem. The limitation is that Intelligence is only available on Cloud plans; Data Center and Server customers do not have access.
Atlassian Intelligence is included in Jira Software, Confluence, and other Atlassian products at no additional cost for Standard and above plans. Jira Software Standard starts at $8.15/user/month. Cloud plans only.
Free plan with limited AI requests. Team $15/user/month. Enterprise custom pricing.
Atlassian Trust Center compliance: SOC 2 Type II, ISO 27001, GDPR, HIPAA. Customer data not used to train AI models. Enterprise includes data handling agreements.
Review Warp's data handling policy. Commands and outputs processed by AI features may be sent to third-party providers.
Atlassian Intelligence processes Jira and Confluence content through AI providers. Customer data is not used to train AI models. Review Atlassian's AI data handling documentation for specifics.
Review Warp's privacy policy before using AI features with sensitive commands or outputs. Enterprise plans include data handling agreements.
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