Atlassian Intelligence vs Pinecone

Atlassian Intelligence is included in Jira Software, Confluence, and other Atlassian products at no additional cost for Standard and above plans. Jira Software Standard starts at $8.15/user/month. Cloud plans only.

Free Starter plan (5 indexes, 2GB storage). Standard $70/month (10 indexes, more storage). Enterprise custom pricing with dedicated infrastructure.

Atlassian Intelligence processes Jira and Confluence content through AI providers. Customer data is not used to train AI models. Review Atlassian's AI data handling documentation for specifics.

Review Pinecone's data handling policy. Stored vector data and metadata are processed on Pinecone's infrastructure. Enterprise includes data processing agreements.

• ✓No additional cost for Atlassian Cloud customers
• ✓AI across Jira and Confluence covers software team's most-used tools
• ✓Natural language Jira search replaces complex JQL for routine queries
• ✓Rovo adds AI search and agents across the Atlassian workspace

• ✓Most adopted managed vector database with large ecosystem support
• ✓Serverless tier reduces cost for variable query volume workloads
• ✓Excellent documentation and LangChain/LlamaIndex integration
• ✓Managed service eliminates vector database infrastructure management

• ✕Cloud-only — not available for Data Center or Server deployments
• ✕AI capabilities less advanced than specialised point solutions
• ✕Effectiveness depends on how well-structured the Jira and Confluence workspace is

• ✕Free plan's 5-index and 2GB limits require upgrade for larger applications
• ✕Standard plan at $70/month is more expensive than self-hosted alternatives
• ✕Vendor lock-in more pronounced than open source alternatives