A direct comparison using the real catalog fields currently available for both products.
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LlamaIndex framework is open source and free. LlamaCloud (managed service) has usage-based pricing. Enterprise support available.
Pay-as-you-go per token. Free tier with limited credits for new Azure accounts. Pricing matches OpenAI API rates (e.g. GPT-4o at $2.50/million input tokens). Provisioned throughput available. Enterprise custom pricing.
Open source LlamaIndex: data stays within your infrastructure. LlamaCloud: review LlamaIndex's data handling policy. Enterprise includes data processing agreements.
Full Azure enterprise security stack: SOC 2 Type II, ISO 27001, HIPAA, GDPR, FedRAMP. Regional data residency available. Customer data not used for OpenAI model training.
Self-hosted LlamaIndex provides full data control. LlamaCloud processes data on LlamaIndex's infrastructure. Review privacy policy for cloud deployments with sensitive data.
Data processed within customer-specified Azure regions. Customer data not used to train OpenAI models. Microsoft enterprise agreements apply to data handling.